Research

Mobile Business Intelligence: When Mobility Matters

Mobile business intelligence is a process, not a project, and a journey rather than a destination. The case studies included represent two forms that mobile business intelligence can take to empower the mobile worker and port existing applications.  This paper discusses two different companies, their environments, reasons for going mobile, and key success factors. The examples provide a framework of information architecture evaluation reference points, lay out options for mobile business intelligence, and provide best practices for those considering, planning, or doing some form of mobile business intelligence evaluation.

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Analyzing the Potential of the Contact Center Data Mart

Customer contact center data contains hidden nuggets of insight about customers, products, and business operations, and it provides the foundation for effective customer relationship management (CRM). Mining this data for insights can be daunting, however.

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Data Mart Consolidation: Repenting for Sins of the Past

This paper details the process of DMC at eight different organizations while capturing the keys to success from each. These case studies were specifically selected to demonstrate several variations on the concept of consolidation. While there is no such thing as a cookie-cutter DMC process, there are common best practices and lessons to be shared.

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Chapter 1: 90 Days to Success in Consulting

Chapter 1 of “90 Days to Success in Consulting” where William defines consulting, helps you define your consulting profile, talks about consulting in hard times and adding real value to clients.

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Improving Data Quality Through Data Modeling

Sections include The State of Enterprise Data Quality, Data Quality Defined, The Causes of Poor Data Quality, Modeling Cures for Data Quality Assurance, Modeling for Data Entry, Accepting External Source Data, Modeling Master Data Management and Data Integration and Cleaning Up to Get Started.

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Evolving Analytic Platforms – A True Story

New technologies threaten the status quo when it comes to analytic price-performance and simplicity. This research paper describes one client and their quest for data warehouse modernization.

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Chapter 8 of “90 Days to Success in Consulting”: The Role of the Consultant

Consulting is a personal relationship. You do not want to compound the fact (and it is a fact) that a client’s problems are usually people problems and not technical ones. The consulting you aspire to means you must deal with the people issues behind the complex problems at a client. Though brought in under the guise of implementing a technical solution to solve a problem, I have seldom seen real problems be caused by technology. Technical implementations, if they go well, will undoubtedly gloss over corporate problems for a while,but the corporate problems will return. Attending to the post-implementation client roles and responsibilities for success is part of true consulting.

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Data Warehouse Buyer’s Guide

Welcome to SearchDataManagement.com’s DataWarehouse Platforms Directory. This directory is designed to be a valuable resource for those getting started with research or evaluating optimized data warehouses. Inside, you’ll find basic information about vendors and the platforms they sell. Each listing is accompanied by a short description and a long description, including limited information about functionality and product use. You’ll find products for businesses of all sizes as well as products that can be deployed on-demand and on-premise. Use this list to get started with the evaluation process.

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Business Intelligence Buyer’s Guide

Welcome to SearchDataManagement.com’s Business Intelligence Product Directory. This directory is designed to be a valuable resource for those getting started with research or evaluating vendors in the business intelligence market. Inside, you’ll find basic information about the major vendors in the business intelligence market and the products they sell. Each listing is accompanied by a short description and a long description including limited information about functionality and product use. You’ll find products for businesses of all sizes as well as products that can be deployed on-demand and on-premise. Use this list to get started with the evaluation process.

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Overall Approach To Data Quality ROI

Data quality is an elusive subject that can defy measurement and yet be critical enough to derail any single IT project, strategic initiative, or even a company as a whole. The data layer of an organization is a critical component because it is so easy to ignore the quality of that data or to make overly optimistic assumptions about its efficacy. Having data quality as a focus is a business philosophy that aligns strategy, business culture, company information, and technology in order to manage data to the benefit of the enterprise. Put simply, it is a competitive strategy. Just as our markets today expect operational excellence, rich product features, everyday low prices, high product quality, and short time-to-market, one day they will also expect data quality. In the meantime, each company has the opportunity to differentiate itself through the quality of its data. Leading companies are now defining what the marketplace data quality expectation will be.

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